Shipping & payment conditions

Delivery

We send your goods within 3-5 working days after your order or receipt of payment, depending on the size, with UPS or a forwarding agent. Please note: Bicycles are bulky goods and are sent by a forwarding agent. To notify the transport, we need a telephone number, preferably a mobile phone number.

We ship to the following countries:

Germany: Germany including islands

EU: Belgium, Denmark, France, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Austria, Poland, Slovenia, Czech Republic, Hungary, Estonia, Finland, Croatia, Latvia, Lithuania, Portugal, Sweden, Spain

Switzerland: We do not currently ship to Switzerland. Please contact our partners:
Distribution www.just4motion.ch
Retailers www.funwheel.ch

United Kingdom: We currently do not ship to the UK.

Shipping rate (including VAT)

Shipping within Germany:

Free shipping from 59,00 € value of goods

4,95 € flat rate up to 58,99 € value of goods

Shipping to EU countries:

Flat rate shipping costs: € 9,95 up to a value of € 199,00
From a goods value of € 200,00 € 24,95

Payment Methods

PayPal, PayPal Express, PayPal Installment Payment
Credit card (s): VISA, Mastercard, American Express, Maestro
SOFORT, EPS, ideal, Bancontact, GooglePay, Apple Pay
Klarna


delivery times

Unless otherwise specified in the respective offer, the delivery of the goods in Germany (Germany) usually takes place within 5 - 7 days, for international deliveries usually between 10 - 14 days after conclusion of the contract (with agreed advance payment after the time of your payment instruction). Currently, there may be delays in delivery due to the high order volume and staff shortfalls caused by the corona pandemic.
Note that on Sundays and public holidays no notification is made.
Have you ordered items with different delivery times, we will ship the goods in a common mission, unless we have made no agreements with you. The delivery time is determined in this case according to the article with the longest delivery time you have ordered.

In case of self-collection, we will inform you by e-mail about the delivery of the goods and the possibilities of taking off. In this case, no shipping costs will be charged.

For questions, please find our contact details in the imprint.