Cancellation Policy

Right of cancellation

You have the right to withdraw from this contract within fourteen days without the need to state any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

In order to exercise your right of withdrawal, you must inform us - the company coolmobility GmbH, 33719 Bielefeld, Ludwig-Ehrhard-Allee 3, email: shop@coolmobility.de, Tel .: 0521/32 99 88 0, by means of a clear declaration (e.g. E.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

We pick up the goods. You bear the direct costs of returning the goods in the amount of EUR 20.


 

Revocation Form

(If you want to revoke the contract, please fill out this form and send it to us)

 

coolmobility GmbH
Ludwig-Erhard-Allee 3
33719 Bielefeld

Fax number: 0521 32 99 88 22
Email address: shop@coolmobility.de

 

I / we hereby revoke the contract I / we concluded for the purchase of the following goods:

 

Order was placed on: ___________________________________

Order number (shopXXXX, if available): ___________________________

Goods were recieved on: _______________________________________

Customers' Name: ______________________________________

Address of the customer (with telephone number and email address): ____________________

 

Customer's signature _______________________________________

 

Date________________________________